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For everyone saying we should have prepared for this: we actually did. We spent significant time before launch in touch with some of the best companies out there which specialize in defending against DDoS attacks.@Bercilak Your top programmers should haev forseen that easily, if there even average at the game bussiness, anyone who created from a minor online game to a big one knows what you need in order to survive DDoS in relation to how big your community is, you failed hard, your top programmers fail to make a working portal to go outside of bridgewatch so they put a pillar out of lazyness, your level of proffesionalism required in your company is close to 0, I wish you all the best ,I love your game, but, you make every mistake in the book , good luck in this fight tho , I hope you win.
Unfortunately their solutions all don't work for us, as they are all geared towards defending websites. Making a websites and simple apps DDoS proof is trivial compared to making a MMORPG DDoS proof- and there are very few experts on this topic out there.
In the end we took what measures we could with the resources at our disposal, and we will continue to improve our defenses based on what we're learning from these attacks.
With regards to the broken exit in bridgewatch (which is already fixed): we decided to launch this patch despite knowing about this issue, in order to bring you the rest of these fixes sooner. Other companies may have simply ignored the issue or made you wait for the other fixes significantly longer- we decided for a practical approach. It had nothing to do with lazyness, and it disheartens those people who are putting in overtime after overtime to improve the game for you if you call them lazy.