Game Launcher Crashes [SOLVED]

KiNGTALON · Jul 18th 2017, 4:53pm

Game Launcher keeps crashing upon either checking integrity or after trying to download files. I can't find a workaround.

More info:

Faulting application name: AlbionLauncher.exe, version: 1.0.0.1, time stamp: 0x596dc13f
Faulting module name: Qt5Core.dll, version: 5.7.0.0, time stamp: 0x575a68fa
Exception code: 0xc0000005
Fault offset: 0x00025f2d
Faulting process id: 0x1dd4
Faulting application start time: 0x01d2ffdce7dbff72
Faulting application path: C:\Program Files (x86)\AlbionOnline\launcher\AlbionLauncher.exe
Faulting module path: C:\Program Files (x86)\AlbionOnline\launcher\Qt5Core.dll
Report Id: 48711e05-6bd0-11e7-a888-bc5ff495f91b

KiNGTALON · Jul 18th 2017, 5:08pm

Might've found a workaround by installing game to 64-bit path instead of x86. Will reply with more info if this continues working...

edit: didn't realize i could edit posts, sorry for double posting! Game works fine after installing to the 64 bit path in Windows 7.

SOLVED

Josand · Jul 18th 2017, 5:16pm

Do you have a version of Qt installed on your PC?
If yes try to uninstall it, it could interfere with the used and shipped one with the launcher.
If it's the case we will work on a fix for the launcher.

Josand · Jul 18th 2017, 5:20pm

Nice that this workaround fixes it but it is really strange, normally that should not be a problem (must be an issue under win7).
Thanks for the hint, we will investigate.

KiNGTALON · Jul 18th 2017, 5:44pm

Josand wrote:

Nice that this workaround fixes it but it is really strange, normally that should not be a problem (must be an issue under win7).
Thanks for the hint, we will investigate.

Thanks for getting back to me so quickly! And I tend to have problems with Win7 on some games or programs, this is the first time I tried this method, though. If you need any other info I can send whatever files needed.

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