Angepinnt Crash Report Thread

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    • Crashed at expedition while killing mobs, I think at the point when I was out of mana.

      Win 10 Home x64

      26.8.2018 21:45 UTC
      Dateien
      • DxDiag.txt

        (74,16 kB, 7 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (210,12 kB, 12 mal heruntergeladen, zuletzt: )
      • error.log

        (57,3 kB, 7 mal heruntergeladen, zuletzt: )
      • output_log_old.txt

        (30,86 kB, 6 mal heruntergeladen, zuletzt: )
      • launcher.log

        (914,11 kB, 5 mal heruntergeladen, zuletzt: )
    • crash after raising the silver from the floor in dungeon "Arkag chasm" // 8 september 2018
      Dateien
      • crash.dmp

        (250,13 kB, 14 mal heruntergeladen, zuletzt: )
      • error.log

        (50,12 kB, 6 mal heruntergeladen, zuletzt: )
      • DxDiag.txt

        (82,61 kB, 7 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (721 Byte, 5 mal heruntergeladen, zuletzt: )
      • output_log_old.txt

        (918 Byte, 5 mal heruntergeladen, zuletzt: )
    • Hi,

      I had a bug yesterday where the game crash before the loading hits 100% (usually either at 1% or 99%).
      I also have a "dmp" file that gets created reporting the bug and a pop up message which you will find attached. Not precise time to be given, as it crashes every time I launch albion.

      Repairing or installing back the game thanks to the client does nothing, I had to fully uninstall it and download / install it again from a new albionsetup file. Then it worked.

      Today, same shit happens, I can't log in and the same error/crash appears.
      Any solution ?

      PC Specs are :
      I5 6500 / Amd radeon R9 380 NITRO DUAL-X OC 4 GO as graphic card / 1 SSD samsung 860 evo + 1 HDD from a random brand, albion installed on the SSD / MSI B150M Pro vdh as motherboard / Windows 10.


      After few tests, albion works if I run it with administrator rights. But crashes before the end of loading screen (even before logging in my account) if not.
      Bilder
      • crash albion.png

        6,68 kB, 402×191, 15 mal angesehen
      Dateien
      • error.log

        (70,28 kB, 9 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (218,35 kB, 13 mal heruntergeladen, zuletzt: )
      [MG#1]
      -Slacking God

      Join MG here : https://discord.gg/kA4qSdB :)

      Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von Strafalex ()

    • Game crashes very often. Not specific time or place.
      Last crash happend at hotf in 20:15 utc.
      Dateien
      • DxDiag.txt

        (87,98 kB, 5 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (6,37 kB, 6 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (0 Byte, 4 mal heruntergeladen, zuletzt: )
      • launcher.log

        (453,31 kB, 4 mal heruntergeladen, zuletzt: )
      • error.log

        (55,08 kB, 7 mal heruntergeladen, zuletzt: )
      MG'S PRINCESS :love: :saint:

      Dieser Beitrag wurde bereits 3 mal editiert, zuletzt von Marillou ()

    • Detailed description of the problem
      game does not run
      The exact time that the problem occurred
      After nimue update, I can not remember the time
      Full name of your operating system
      windows 10 pro, version 1803, 32 bit
      Computer Specifications
      intel core i3-3250 cpu @ 3.50ghz, ram 2gb
      Dateien
      • output_log_old.txt

        (3,78 kB, 2 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (0 Byte, 2 mal heruntergeladen, zuletzt: )
    • I can't start the game anymore since the update. It crashes while loading after the intro.

      Windows 8.1 64 Bit

      Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz

      RAM 16GB

      Problemereignisname: APPCRASH
      Anwendungsname: Albion-Online.exe
      Anwendungsversion: 2017.4.8.47092
      Anwendungszeitstempel: 5b506a9f
      Fehlermodulname: ntdll.dll
      Fehlermodulversion: 6.3.9600.19153
      Fehlermodulzeitstempel: 5b93ffa7
      Ausnahmecode: c0000005
      Ausnahmeoffset: 000000000005478b
      Betriebsystemversion: 6.3.9600.2.0.0.768.101
      Gebietsschema-ID: 2055
      Zusatzinformation 1: a1b8
      Zusatzinformation 2: a1b868855336442c105e8d00ec0302ea
      Zusatzinformation 3: 2db2
      Zusatzinformation 4: 2db2a9fb31fb58860751cd87f9e1b766

      Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von Journeyer ()

    • Dagother schrieb:

      Olá! Esta discussão é para relatórios de falhas apenas . Se você sofreu uma falha no cliente ou no lançador, informe-o aqui, incluindo:
      • Descrição detalhada do problema , o que você estava fazendo quando esse problema ocorreu? Isso aconteceu mais de uma vez? Por favor inclua o texto exato de quaisquer mensagens de erro e capturas de tela, se possível
      • A hora exata em que o problema ocorreu , preferencialmente no UTC. Seu fuso horário local + fuso horário também serve. Isso facilita muito a localização de informações nos arquivos de log.
      • Nome completo do seu sistema operacional , por exemplo, Windows 7 32 bit, Windows 8 64 bit, MacOSX 10.9.4, Ubuntu 12.02. Você pode encontrar esta informação em:
        • Windows: pressione Windows Key + Break Key simultaneamente
        • MacOSX: clique no ícone da maçã no canto superior esquerdo da tela e clique em "Sobre este Mac"
        • Linux: $ cat / proc / version no prompt do shell
      • Especificações do computador , incluindo CPU, GPU, RAM
        • Windows: pressione Windows Key + R e digite dxdiag e confirme com enter. Essas informações também podem ser salvas por meio de "Salvar todas as informações" e anexadas ao seu relatório
        • MacOSX: pressione o ícone da Apple e Sobre este Mac
        • Linux: abra o terminal e use [tt] sudo apt-get instalar o hardinfo [/ tt] e então use [tt] hardinfo [/ tt]
      • Anexe todos os arquivos de falha:
        • output_log.txt deve ser copiado logo após o travamento, caso contrário ele irá sobrescrever o arquivo na próxima vez que você iniciar o jogo. Você pode encontrá-lo aqui:
          • Windows: C: \ Users \ <YourUserName> \ AppData \ LocalLow \ Sandbox Interactive GmbH \ Albion Online Client \ output_log.txt (observe que AppData é uma pasta oculta, portanto, você deve ter "Itens ocultos" marcados na sua guia Exibir para vê-los )
          • OSX: ~ / Library / Logs / Unity / Player.log
          • Linux: ~ / .config / unity3d / SandboxInteractive / AlbionOnline / Player.log
          • Android: se você souber como fazer adb logcat dump
        • crash.dmp e error.log estão localizados na pasta onde você instalou seu jogo. {install location} \ AlbionOnline \ game \ 2017-06-11_135430 - A pasta com os arquivos é nomeada como data e hora da falha.
        • launcher.log pode ser encontrado em {install location} \ AlbionOnline \ launcher \ launcher.log - (supondo que você tenha instalado no local padrão) - necessário apenas para problemas com o ativador

      in the case of Albion downloaded via Steam, in the folder indicated I can not find the files crash.dmp and error.log.
      Bilder
      • 2018-11-26 (4).png

        122,88 kB, 1.920×1.080, 11 mal angesehen
    • Detailed description of the problem
      Random Crash after login on personal island.

      The exact time when the problem occured
      Approximately 2:45pm EST(GMT -05:00) 19:45 UTC 11/28/2018

      Full name of your Operating System
      Windows 10 Pro x64

      Computer Specifications
      DxDiag attached
      Dateien
      • crash.dmp

        (257,68 kB, 6 mal heruntergeladen, zuletzt: )
      • error.log

        (24,58 kB, 2 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (23,99 kB, 2 mal heruntergeladen, zuletzt: )
      • DxDiag[11-28-2018].txt

        (90,65 kB, 2 mal heruntergeladen, zuletzt: )
    • Detailed description of the problem.
      Crash after traveling from personal island to associated major city(Lymhurst.)

      The exact time when the problem occured.
      Approximately 6:24pm EST(GMT -05:00) 23:24 UTC

      Full name of your Operating System
      Windows 10 Pro x64

      Computer Specifications
      dxdiag attached.
      Dateien
      • crash.dmp

        (325,02 kB, 5 mal heruntergeladen, zuletzt: )
      • error.log

        (26,74 kB, 2 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (117,73 kB, 3 mal heruntergeladen, zuletzt: )
      • DxDiag[11-28-2018].txt

        (90,65 kB, 3 mal heruntergeladen, zuletzt: )
    • Neu

      Detailed description of the problem:

      Random Crash while gathering in Slime Hag.


      The exact time when the problem occured:

      Approximately 5:06pm EST(UTC -05:00) 22:06 UTC


      Full name of your Operating System:

      Windows 10 Pro x64


      Computer Specifications:

      dxdiag attached.
      Dateien