Angepinnt Crash Report Thread

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    • Same issue for me regarding the most recent update.
      When attempting to launch the game from the launcher, it crashes, it's been happening for a while now and i can't seem to get into the game
      Server reset didn't fix my issue and Albion still crashes when i attempt to launch it.

      I did a clean install after i uninstalled and restarted the system, still issues.
      I've tried to launch the client as administrator, didn't work.

      My system is Windows 10 pro, 64 bit
      CPU: i7-4790K 4Ghz
      Ram 16gb
      GPU: GTX 980
      Tried to launch the client in compatiability mode for windows 8 and 7


      "Error occurred at 2017-11-21_144224." my timezone is GMT+1
      Dateien
      • crash.dmp

        (143,09 kB, 122 mal heruntergeladen, zuletzt: )
      • error.log

        (40,67 kB, 44 mal heruntergeladen, zuletzt: )
      • launcher.log

        (606,04 kB, 40 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (25,4 kB, 46 mal heruntergeladen, zuletzt: )
    • Whenever I ride an Adept's Giant Stag and hold right click to move around, eventually my game crashed. I can only attach output_log because when I go in my folders with the time and date (where the crash.dmp and error.log are supposed to be, they are all empty) I have had this crash 5 times.


      EDIT: Happens in windowed or borderless windowed mode.

      EDIT 2: This happened before and after the Kay update.
      Dateien
      • DxDiag.txt

        (97,84 kB, 31 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (28,81 kB, 35 mal heruntergeladen, zuletzt: )

      Dieser Beitrag wurde bereits 2 mal editiert, zuletzt von ItsDan ()

    • Im having nearly constant crashes. It happens most when switching zones on the loading screen but it happens literally everywhere.

      running Windows 10 64 bit.

      DxDiag.txt

      only saved one of the crash files but it wont be long till i have more im sure.

      update with most recent crashes.
      Dateien
      • crash.dmp

        (173,4 kB, 101 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (173,4 kB, 90 mal heruntergeladen, zuletzt: )
      • error.log

        (47,2 kB, 29 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (172,24 kB, 106 mal heruntergeladen, zuletzt: )
      • error.log

        (55,9 kB, 37 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (24,52 kB, 41 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (176,9 kB, 112 mal heruntergeladen, zuletzt: )
      • error.log

        (56,49 kB, 29 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (24,56 kB, 31 mal heruntergeladen, zuletzt: )

      Dieser Beitrag wurde bereits 2 mal editiert, zuletzt von AlejoTheBear ()

    • Detailed description of the problem: Crashed Game Client (Android) while loading screens, 15-25 login-tries necessary , weak connection (average 50ms-80ms, first secons after login 20000ms)

      The exact time when the problem occured: see logfile

      Full name of your Operating System: Android 7

      Computer Specifications: Nvidia Shield K1 2Gb Ram
      • Attach all crash files:
    • Going to island I just bought. Just hit the 'visit' button or whatever, screen freezed up, nonresponsive.
      12:26a UTC
      Win10 home

      p.s. I just started playing today, have crashed about 5x, randomly. This is the first time that it crashed while doing something specific, aside from roaming inbetween harvesting.
      Dateien
      • DxDiag.txt

        (73,35 kB, 34 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (36,77 kB, 23 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (269,3 kB, 102 mal heruntergeladen, zuletzt: )
      • error.log

        (60,77 kB, 29 mal heruntergeladen, zuletzt: )
      • launcher.log

        (27 kB, 25 mal heruntergeladen, zuletzt: )

      Dieser Beitrag wurde bereits 3 mal editiert, zuletzt von Triptrippen ()

    • 5:26a UTC sitting in town
      2 unreported crashes inbetween this post and the previous, can't tell if it happens while i'm moving or just idling
      2 more again, after this spaced about 10 mins apart. I give up

      • Win10 home
      • check previous post for dxdiag
        • crash.dmp and error.log are located in the folder where you installed your game. {install location}\AlbionOnline\game\2017-06-11_135430 - The folder with the files is named as date and time of the crash.
      Dateien
      • output_log.txt

        (32,69 kB, 33 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (232,9 kB, 124 mal heruntergeladen, zuletzt: )
      • error.log

        (62,02 kB, 37 mal heruntergeladen, zuletzt: )

      Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von Triptrippen ()

    • Detailed description of the problem
      Game crashes very often in Caerleon. Especially, when I open and close skills tree (key "B") in Caerleon Market. It crashed lot of times in this situation. Not every time, so I can't describe exact condition when this happens. It crashes without any words and message boxes. OS says "Video driver does not respond and was restarted." and game does not respond after that and the only way is to terminate it.

      [b]The exact time when the problem occured[/b]
      15:58 UTC

      Full name of your Operating System
      Windows 7 x64 Professional

      Computer Specifications
      See DxDiag.txt attached.DxDiag.txt

      Attach all crash files
      output_log.txt
      crash.dmp and error.log - there is no appropriate directory for this crash, so I can't attach these files.
      ~ Вежливая гильдия OCEAN - офицер по связям с общественностью и рекрутингу ~
    • Detailed description of the problem
      Yet again, the same problem. Now - with crash files crash.dmp and error.log

      The exact time when the problem occured
      18:48 UTC

      Full name of your Operating System
      Windows 7 x64 Professional

      Computer Specifications
      See DxDiag.txt attached.

      Attach all crash files
      output_log.txt, crash.dmp and error.log - attached.
      Dateien
      • DxDiag.txt

        (29,39 kB, 30 mal heruntergeladen, zuletzt: )
      • crash.dmp

        (181,65 kB, 111 mal heruntergeladen, zuletzt: )
      • error.log

        (52,03 kB, 25 mal heruntergeladen, zuletzt: )
      • output_log.txt

        (38,54 kB, 28 mal heruntergeladen, zuletzt: )
      ~ Вежливая гильдия OCEAN - офицер по связям с общественностью и рекрутингу ~
      • Detailed description of the problem: Just finished an expedition. Portal spawned while i tried to write for the first time during the run in the grp chat. It was a really fast run.
      • The exact time when the problem occured: 15:11 UTC.
      • Full name of your Operating System: Windows 10 64 bit
      • Computer Specifications, Intel i7-6700k, Nvidia Geforce GTX1070

      Dieser Beitrag wurde bereits 1 mal editiert, zuletzt von Raczer ()

    • Detailed description of the problem, After the launcher update today I will not be able to pass "Checking game data integrity" step as seen in the picture attached. It gives the same error every time Launcher starts. I could not be able to play at all. The Windows error message translates as;

      "Albion Online Launcher has stopped working. A problem caused the program to stop working correctly. Please close the program.



      The exact time when the problem occured, 15:33 UTC (first launch since yesterday) and so on.

      Full name of your Operating System, Windows 10 64 bit

      Computer Specifications, Dxdiag attached.

      Attach all crash files:
      • output_log.txt, there is none.
      • crash.dmp and error.log, there is none.
      • launcher.log, launcher.log attached.