Constant disconnects and lag

StayZero · Aug 24th 2016, 3:38am

Hello all,
Experiencing random disconnects at random intervals. No real pattern but appear to happen during the day for me. When i try to log back in im regularly greeted with the error "someone else is logged into your account" or something similar. After numerous tries im usually allowed back onto my account.

These disconnects occur when there is server lag. I start teleporting around and there is noticeable lag. I usually get about 30mins play before this occurs.

1. I dont use a vpn. 2. its not my comp or internet (i have a 100mbps line and its fine) 3. its not antivirus / software 4. ive read the forums and google in an attempt to find a fix however everything suggests its server side and it probs should be fixed asap or people will drop this game like a hot potato. Im aware its in beta and this is why im making this post so hopefully they see this issue and fix it!!!!

Good luck and StayZero

Abaddon_Rull · Aug 24th 2016, 7:27pm

Me and a few others have been having a similar issue, the only thing I've heard in terms of a developer response was that one of the guys having this issue got in contact with someone from SI and they said it wasn't their issue. Personally, the only thing I have issues with is Albion, other multiplayer games/MMOs work, every other thing I use involving the internet is fine, hell even when I'm playing Albion and talking on TS, I'll get DC'd from Albion but will still be talking to my friends on TS without issue. Seems to me that it's an issue with the server or something, but if SI is just gonna say "not our problem" and ignore it, I don't have much hope that anything will be done about it.

NickFury89 · Aug 24th 2016, 8:09pm

I'm playing since you started this beta and never had problems , but today I started having the same problems as you mentioned , the game disconnects and can not return , try to login several times until get and where do I then disconnects again , any solution for improve this?

DoJin · Aug 24th 2016, 8:12pm

I am having the same problem... all the other days has been pretty normal and stable but just recently I have been constantly getting dced out of no where. It keeps booting me out of the game I wait for awhile and then it does the same thing over and over.

Abaddon_Rull · Aug 24th 2016, 9:16pm

Sorry for your problems fellas, hopefully the devs will read this and figure out what the problem is.

ThatPenguin · Aug 24th 2016, 10:59pm

This started happening to me today also...I have no packet loss to the server..and I'm still getting disconnected. My internet and my computer is fine, no viruses and FiOS connection, not running a VPN either.

admiralchong · Aug 24th 2016, 11:35pm

Same problem myself today keep getting disconnected every minute, having to wait after getting the someone else is already logged into your account notification.

Changed my password no difference.

Hank · Aug 25th 2016, 8:54am

Hi, I have same problems in main time (18:00-23:00) in Czech Republic last 3 days and my internet and ping is ok (no packet lost, ping 10 ms to google.com).
Instead of 130ms ping in game i have 250+- ms, spikes, disconnects. And I am not alone, some ppl from my guild have same problems.

Please help us. We can't play.

Abaddon_Rull · Aug 25th 2016, 6:15pm

I've been connected now for over an hour, maybe close to 2, with no issues. I've had a similar experience before, in the last beta, where I would be constantly disconnected one day, though nothing would be wrong with my internet connection, and it would suddenly work again the next day.

Hank · Aug 25th 2016, 7:13pm

New day, same issue for more ppl from my guild...

Ping 250ms and spikes in game from 20:00 in Czech Republic. Unplayable... gg
Still no help???

Lagenia · Aug 26th 2016, 8:15am

Austria here - 200 MBit Connection - High-End Computer, had 1 single disconnect in the 10 days or so that i play this game now - hopefully stays this way

StayZero · Aug 26th 2016, 12:46pm

Hi guys/girls, thanks for the replies. Again tonight getting crippling lag then disconnects. Making the game unplayable. Disconnects occurring a few minutes apart. Net is stable and like other users report other net based programs are not disconnecting. Wish i had more info to share. Im in Australia

Balfizar · Aug 26th 2016, 7:17pm

I have the same issue........3 days ago everything was fine now i get random lag and D/C and it spike like this for 1-5min then it will go away and come back in 15-30 min no issue with and other game or TS its deff on Albion side. I live in the USA ping normally 45

Balfizar · Aug 30th 2016, 4:56pm

looks like problem cleared up for a few days now its back......something between me and the servers are f'ed the route my isp is taking to reach the servers

Lolent2 · Aug 30th 2016, 5:31pm

Today, I have the same issue. Constantly back to the login window after 1-5mns

Saya · Aug 30th 2016, 8:28pm

I get booted to login a few times each day, all within 15-20 minute periods. I also get lag spikes every 10 seconds or so for 3-4 seconds, this lasts in periods of 30-60mins.

I have a fibre optic line so was wondering if maybe I need to reinstall the game?

ZaZii · Sep 9th 2016, 12:43pm

UP

any comment on this issue?
I´m getting booted at least once a day. sometimes up to 5 times for no reason
(everything else runs flawlessly, isnt even the provider, pretty sure of that. no disconnect according to the router-log, and no package-loss or anything like that in Teamspeak at the same time)

it started happening after patch#2. dont remember having it that extreme before that (and I pushed a few more hours the first few days aswell^^)

Oryon · Sep 21st 2016, 6:27am

any solve for this problem?? I m have disconnects after 2, 3 or 4 hours played!! idk what can i do to fix it?? HELPP!!!!

MadDave · Oct 7th 2016, 4:23pm

Hi,

The bad news first: I cannot comment on individual disconnects. This does not seem be a general problem; we have multiple machines running Albion 24/7 and almost never see any disconnects. The likely reasons for disconnects are your internet provider (e.g. 24-hour-disconnect), your Wifi (lots of wireless networds in the building = unstable) etc.
This may not be a very satifying answer, but - if you get a lot of disconnects, the problem is somewhere on "your" side, it's not our server.

The good news: with the next major update you will be able to reconnect into your character immediately, no more "Someone is already logging in".

David

Viggaaa · Oct 7th 2016, 4:47pm

MadDave wrote:

This may not be a very satifying answer, but - if you get a lot of disconnects, the problem is somewhere on "your" side, it's not our server.

easy for you to say
but since you´re a "Tech Lead" - got any advice on how to figure out the problem? is there some way to monitor the connection a bit more detailed?

my disconnects happen only on albion - everything else runs fine, no laggs/connection problems whatsoever.
(during that period I sometimes also cant reach the forums, while other tabs/sites reload just fine)

Constant disconnects and lag

Constant disconnects and lag

MadDave wrote:

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