As the title says someone gained access to my private island I’m guessing through the guild and stole all the resources and gear I had in a couple chest. Not an insignificant amount of stuff. I have the chest logs to show this person removed the items but the person doesn’t appear to be in the guild anymore. If I submit a support ticket will they do anything?
Any recourse for being robbed
Short answer is no. Guilds have been robbed of billions of silver in loot over the course of the game. It is an unfortunate aspect of the "sandbox" nature of the game.
Although Support is unlikely to help you, as there are no rules against "scamming" and "robbing", I would recommend you lock down the permissions on your Island and Chests to make sure no one else can use the chests besides you.
I would remove all of the "Co-Owners, Builders & Visitors" from your Island, and additionally remove any "Users / Co-Owners" from your chests to protect them for the future.
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