Need help im not getting the security code email

  • Need help im not getting the security code email

    im not getting the security code on main email ive had a ticket open for 6 days and i still havnt heard anything from support why is it taking so long
    and yes before you ask ive check spam and trash folders everytime :cursing: :cursing: :cursing: :cursing: :cursing: :cursing:
  • Welcome to the forum @marlbo

    If you've already sent a ticket please wait for the support team's reply. We highly recommend that you do not bump or update your ticket unless you have new information to add. Bumping/updating your ticket will send it to the end of the queue.

    I'm now locking this thread as this is a support-related concern. You can read more about the forum rules here: In-game Chat Moderation & Forum Rules

    Mytherceria wrote:

    Don’ts
    • use the forums for individual customer service issues. The forum staff cannot help you. Instead, contact our customer service here.
    Additional Don’ts
    • discuss customer support issues in the forums


    You can send a DM if you have any other questions.


    ~Evas_Flarelight