I didn't receive the confirmation code

Abdellah785 · Aug 3rd 2021, 7:51pm

Hello, I am new to the game. Today I tried to make my account. Everything went well, and I got the account confirmation, but I didn't get my confirmation code to log in to my account and play the game. If someone here can help, I will appreciate it a lot. Thank you so much.

Filemon944 · Aug 3rd 2021, 8:12pm

I have the same. I decided to go back to the game and the verification was needed. I didn't get the code via email.

Saffiana · Aug 4th 2021, 1:11am

Did you check your spam/junk mail folder? It may have ended up there.

Abdellah785 · Aug 4th 2021, 8:21am

Update: I still checked the spam, didn't find anything there. I waited for a while, and I got it. I guess it takes a while, depends on your location, but thanks for the help.

Talion · Aug 4th 2021, 9:07am

Hey!

Normally, the code should be dispatched immediately. Try logging in again - it should generate a new code. If you're still running into issues, my colleagues at support@albiononline.com can help you.

-Talion

Nataka · Aug 4th 2021, 11:34am

I had the same problem and finally the mail had been sent in the spam :o !

Abdellah785 · Aug 5th 2021, 2:25pm

Thank you so much

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