Banned for buying premium

  • Banned for buying premium

    I got banned for 200 years after i bought premium for my alt character via steam at june 6th. 3 days later, on 9th, i got banned.

    I opened tickets to both Steam and albion online. Steam answered me and resolved the issue on their side. But albion online is just ignoring my ticket. Its been 5 days, yet i didnt get a single reply.

    I have done nothing wrong, just purchased a premium. Seems like something went wrong between steam and sbi. Its not my problem.

    I have 2 characters in game in same account with both having premium. So im losing premium time on both my chara FOR PURCHASING YOUR PRODUCT and not reciving support.
  • Prost wrote:

    I got banned for 200 years after i bought premium for my alt character via steam at june 6th. 3 days later, on 9th, i got banned.

    I opened tickets to both Steam and albion online. Steam answered me and resolved the issue on their side. But albion online is just ignoring my ticket. Its been 5 days, yet i didnt get a single reply.

    I have done nothing wrong, just purchased a premium. Seems like something went wrong between steam and sbi. Its not my problem.

    I have 2 characters in game in same account with both having premium. So im losing premium time on both my chara FOR PURCHASING YOUR PRODUCT and not reciving support.
    Thats weird. Albion support normally have auto answers after 24h (maximum 48h as they claim). It is kind of copy paste answer for everyone got ban (somthing like u trade with a 3rd party...) but they always answer. May be check your spam folder?