2,029 accounts banned for third-party currency transactions

    • 2,029 accounts banned for third-party currency transactions

      Hi everyone,

      Across the week, we have banned over 2,000 accounts for involvement in third-party currency transactions. This is expressly prohibited by our Terms and Conditions and the relevant section is quoted below:

      4.5.1 Users are prohibited from selling, purchasing, renting, leasing, offering, accepting, disseminating or copying Virtual Benefits, including Virtual Currency, within and/or outside the Game - in whatever form – to/from third parties unless expressly permitted by these Terms and Conditions or the Game Rules. [...]

      The silver acquired from these sellers is fraudulently obtained and is usually purchased with Gold using stolen credit card or other payment information. As a result, once discovered, these payments are charged back - and we, as the merchant, are also hit with a chargeback fee. Buying from these third party sellers actively hurts SBI and the development of Albion Online, as well as hinders us from keeping a fair playing field and stable economy in the game. Therefore, we will continue to confront and tackle this issue.

      If you suspect anyone of being involved in third-party currency transactions, please report them to our support team at support@albiononline.com with any evidence that you have.

      We do not discuss player sanctions or name banned accounts due to data privacy reasons.


      - Mytherceria & Support Team

      Mytherceria#3744
    • Neciussys wrote:

      You cannot sell more than 500 gold .. instead of blocking people who buy from stolen credit cards, they ban regular players

      Hey there,

      We have some gold limits in place which you can read about here and players can send a verification request support@albiononline.com if they meet the criteria. Accounts are banned if our support team finds any involvement in third-party currency transactions.

      Hope that clarifies things for you!

      - Mytherceria

      Mytherceria#3744
    • Mytherceria wrote:

      Hi everyone,

      Across the week, we have banned over 2,000 accounts for involvement in third-party currency transactions. This is expressly prohibited by our Terms and Conditions and the relevant section is quoted below:

      4.5.1 Users are prohibited from selling, purchasing, renting, leasing, offering, accepting, disseminating or copying Virtual Benefits, including Virtual Currency, within and/or outside the Game - in whatever form – to/from third parties unless expressly permitted by these Terms and Conditions or the Game Rules. [...]
      The silver acquired from these sellers is fraudulently obtained and is usually purchased with Gold using stolen credit card or other payment information. As a result, once discovered, these payments are charged back - and we, as the merchant, are also hit with a chargeback fee. Buying from these third party sellers actively hurts SBI and the development of Albion Online, as well as hinders us from keeping a fair playing field and stable economy in the game. Therefore, we will continue to confront and tackle this issue.

      If you suspect anyone of being involved in third-party currency transactions, please report them to our support team at support@albiononline.com with any evidence that you have.

      We do not discuss player sanctions or name banned accounts due to data privacy reasons.


      - Mytherceria & Support Team
      And as for the bills, is the motive generic, "motive: banned"?
    • We are still all waiting for a list of names of the player bans and it is a known fact that showing names of the banned characters is not a legal issue (or else Ubisoft and a couple other companies wouldn't be actively doing it in their games to live show when players are banned and why
    • Deathskills wrote:

      We are still all waiting for a list of names of the player bans and it is a known fact that showing names of the banned characters is not a legal issue (or else Ubisoft and a couple other companies wouldn't be actively doing it in their games to live show when players are banned and why
      The problem is.. it would show all those who they haven't banned o.0
    • Hey everyone,

      Just a quick reminder that public accusations against others for breaking Terms and Conditions are not allowed on this forum and will be removed, as per In-game Chat Moderation & Forum Rules. All reports and evidence should be sent to support@albiononline.com as the appropriate channel to deal with them.

      Thank you!

      - Mytherceria

      Mytherceria#3744

      The post was edited 1 time, last by Dollhouse ().

    • Somehow funny.

      Well warned the support already on the 11.3. when the goldprice dropped drasticly to 3k.

      The answer was:

      "Thank you for contacting us and sharing your concerns.


      Like with all online games, we too have people who third-party trade.
      These people purchase gold both fraudulently or from resellers, which
      ultimately messes with our market. However, it is rarely drastic enough
      to outweigh the many other players who play honestly. We would like to
      reassure you that we take our game's economy very seriously, and do our
      best to curb this kind of illegal activity. Which is why we have
      mechanics like our Gold Limits in place. As this helps to thwart
      unsavory transactions.


      If you have any other questions, please feel free to let us know.


      Kind regards"


      Well guess it's now time to react after the damage is done. Sometimes I feel like people forgot to think rationally.
    • Hola, estaba jugando normal y me pierdo el mensaje de que me han baneado, sin embargo no he cometido ningún acto que viole o rompa los términos y condiciones del juego, también soy un jugador antiguo, por qué haría algo para dañar mi cuenta ?

      el mensaje de prohibición que tengo es: "prohibir la evasión".

      No sé lo que significa, busqué en el foro y nada, envié varios correos solicitando información a albion online y todavía no he tenido respuesta.

      Mi cuenta tiene 710 millones de fama, no tiene sentido que me baneen, peor aún que digan que hice algo en contra del juego, no soy tan estúpido para hacer eso, solo quiero pensar que es un error , pero me gustaría al menos una respuesta de alguien que me apoye. Gracias
    • fd2 wrote:

      You ban for RMT
      But why don't you ban cheaters ?
      There are a lot of cheaters in game, everywhere
      (you still have no packet protection at all !!! how does it possible in 2021 ? )

      Just take a look at streamers and highlights on youtube

      Hi,

      Cheats are not permitted under 13.3 of our Terms and Conditions and we will take action if these cases are confirmed:
      Users may only play the Game personally. They are not permitted to manipulate the Game or use technical tools that give Users an advantage over other players. In particular Users are forbidden to…


      create or use cheats, mods and/or hacks as well as any other third party software that modifies the gaming experience of the Game unless permitted by the rules of the Game,

      If you see people involved in the above, please send in a report with all evidence that you have to support@albiononline.com and our team will handle this.

      - Mytherceria

      Mytherceria#3744
    • Wydoyolo wrote:

      So... whoever is removing posts, it's good to at least give a reason or warning. Or remove the content that's against ToS.
      Hi there,

      I removed the posts because posting accusations is not allowed as mentioned in the In-game Chat Moderation & Forum Rules

      Mytherceria wrote:

      • publicly accuse other players of cheating, hacking, duping etc. either in game or on the forums. All reports of cheating, hacking, exploits should be sent to support@albiononline.com

      As mentioned in the rules, please forward any relevant information to the support team instead.


      ~Evas_Flarelight
    • Mytherceria wrote:

      Hi everyone,

      Across the week, we have banned over 2,000 accounts for involvement in third-party currency transactions. This is expressly prohibited by our Terms and Conditions and the relevant section is quoted below:

      4.5.1 Users are prohibited from selling, purchasing, renting, leasing, offering, accepting, disseminating or copying Virtual Benefits, including Virtual Currency, within and/or outside the Game - in whatever form – to/from third parties unless expressly permitted by these Terms and Conditions or the Game Rules. [...]
      The silver acquired from these sellers is fraudulently obtained and is usually purchased with Gold using stolen credit card or other payment information. As a result, once discovered, these payments are charged back - and we, as the merchant, are also hit with a chargeback fee. Buying from these third party sellers actively hurts SBI and the development of Albion Online, as well as hinders us from keeping a fair playing field and stable economy in the game. Therefore, we will continue to confront and tackle this issue.

      If you suspect anyone of being involved in third-party currency transactions, please report them to our support team at support@albiononline.com with any evidence that you have.

      We do not discuss player sanctions or name banned accounts due to data privacy reasons.


      - Mytherceria & Support Team
      I would like to know if you monitor/follow and punish those accessing the banned accounts/stored wealth as surely these SMART people have linked accounts within a guild etc.
      In short do you actually follow a problem and properly punish and dispose of those breaking the TOS?
      Or do you actually let it build again as you have many times.
      As an ex crafter I feel as though SBI owes many people lots of time/silver/gold as the player driven economy is not and has not been on a level playing ground for those that have honestly and diligently used their time in the appropriate way following the TOS.
      .The only person I know that is real is Blatta as he has diligently spent his time and never shared an account the other's are obvious account shared and nothing is done even to the oldest guilds.
      Where is our compensation ??


      i for one have supported your company with lot's of real money and lots of real time.

      yours in truth.

      G.G.

      The post was edited 1 time, last by Evas_Flarelight: Please do not post any unfounded accusations. ().

    • ISTILLLOVEU wrote:

      Mytherceria wrote:

      Hi everyone,

      Across the week, we have banned over 2,000 accounts for involvement in third-party currency transactions. This is expressly prohibited by our Terms and Conditions and the relevant section is quoted below:

      4.5.1 Users are prohibited from selling, purchasing, renting, leasing, offering, accepting, disseminating or copying Virtual Benefits, including Virtual Currency, within and/or outside the Game - in whatever form – to/from third parties unless expressly permitted by these Terms and Conditions or the Game Rules. [...]
      The silver acquired from these sellers is fraudulently obtained and is usually purchased with Gold using stolen credit card or other payment information. As a result, once discovered, these payments are charged back - and we, as the merchant, are also hit with a chargeback fee. Buying from these third party sellers actively hurts SBI and the development of Albion Online, as well as hinders us from keeping a fair playing field and stable economy in the game. Therefore, we will continue to confront and tackle this issue.
      If you suspect anyone of being involved in third-party currency transactions, please report them to our support team at support@albiononline.com with any evidence that you have.

      We do not discuss player sanctions or name banned accounts due to data privacy reasons.


      - Mytherceria & Support Team
      I would like to know if you monitor/follow and punish those accessing the banned accounts/stored wealth as surely these SMART people have linked accounts within a guild etc.In short do you actually follow a problem and properly punish and dispose of those breaking the TOS?
      Or do you actually let it build again as you have many times.
      As an ex crafter I feel as though SBI owes many people lots of time/silver/gold as the player driven economy is not and has not been on a level playing ground for those that have honestly and diligently used their time in the appropriate way following the TOS.
      What will your company do to reimburse us from the corrupt game you have enabled.
      It is obvious your company and your moderators do not care or turn a blind eye as there was no way people could have hit the no1's in many of the world content without account sharing not humanly possible.
      The only person I know that is real is Blatta as he has diligently spent his time and never shared an account the other's are obvious account shared and nothing is done even to the oldest guilds.
      Your company and your people are indeed corrupt.
      Where is our compensation ??
      Where is our fair and transparent overseeing from impartial moderator's?

      i for one have supported your company with lot's of real money and lots of real time.

      yours in truth.

      G.G.
      They clearly don't.
      New World