I know this is an obvious answer, but have you checked your spam folder?

Also, if you have access to a webmail interface for your email account, check that too, as often a suspected spam email will be intercepted before it ever reaches your desktop mail client, and may only exist in the webmail spam folder..

Hey there,

yeah, please do what Sharky told you - check your spam folder. If you still didn't receive the code email, please check in with support@albiononline.com.

take 5 min to get code

Normally you shouldn't have to.
Without knowing the specifics of your case (Support is your friend there), try forcing a new code by trying to log in again, if you haven't already.

-Talion

Hey @sejerlind

Please do the following:

1. open the client and try to log into your account -> you should be asked to put in the verification code, which triggers it to be sent again
   
2. check what the Support asked you to: are you checking the correct email address? Checked spam folder?
   
3. if you still did not get the email, please check in with support again, updating them on the matter accordingly so they can have a deeper look into the issue
   

Same problem here. Nothing.

Same problem here. And I'm trying to login to cancel the auto subscription, but the website wont let me in. Can I contact support from this account instead?

Hey there @tomassively and @egotopia

Please send a ticket to the support staff here: albiononline.com/en/profile/support


~Evas_Flarelight

I just log in back from another device, Albion doesn't send me any code at all been waiting from 4 hours too...
PLEASE HELP
THANK YOU!!!!!

@Ritsuni Please send a ticket to the support staff here: albiononline.com/en/profile/support

Old post I know. but please bump,
I have a new PC. I haven't played in awhile and I'm stuck at the security code. It's only been an hour but I am doubtful I'll get an email...

same problem.

Hi @icitrik,

If you’ve tried all the measures previously mentioned in this thread, then please send a ticket to the support staff here: albiononline.com/en/profile/support

why does it take 24+ hours to get a response? if you disregard the first message that ignored the facts I sent in, it's been 3+ days

still waiting on a response to my support ticket. I've been bounced around for nearly five days now without resolution.

@Amoebius76

Hey there,

as discussed in the direct messages you should receive your code again now, the issues with mails have been resolved.