error on download

    • Amoebius76 wrote:

      Hey, we've got an update!

      There were some changes done regarding the routing to our servers, which, for PC players, should let you update the client now without much hassle!

      So please, check if you can update it properly now, without having to press Retry all the time.

      We currently can not confirm if this also fixed it for Android, thus are very thankful for any feedback on this. It seems that the downloading issue on Android is caused by a bad connection to the servers, which we are currently trying to fix, too.

      im sorry for bad quility pic but i dont know how to make screenshot and 1ste pic is a week ago 2e one is today
    • Prewish wrote:

      Amoebius76 wrote:

      Hey, we've got an update!

      There were some changes done regarding the routing to our servers, which, for PC players, should let you update the client now without much hassle!

      So please, check if you can update it properly now, without having to press Retry all the time.

      We currently can not confirm if this also fixed it for Android, thus are very thankful for any feedback on this. It seems that the downloading issue on Android is caused by a bad connection to the servers, which we are currently trying to fix, too.
      im sorry for bad quility pic but i dont know how to make screenshot and 1ste pic is a week ago 2e one is today

      Hey, did you restart your router already? You can also get a VPN (there are many free/trial versions) and see if the autoupdate triggers when you change your location.

      If that doesn't help, you can get a fully patched client from this post: Known technical issues and workarounds

      Additionally, you should have the "Snipping Tool" installed by default on your Windows 10 laptop which you can use to take screenshots.