Crash/Freeze after approximately 1 min

    • Crash/Freeze after approximately 1 min

      Hi all,

      I have googled and searched the forums and have seen this problem described once or twice but never a solution. Hopefully someone can help.
      I installed AO for the first time today, but every time I start the game, after approximately 1 min the game freezes on me. The music continues but all else is frozen. Before the freeze it runs smoothly.
      I've let it sit for 10 min but it doesn't unfreeze.

      What I have tried:
      - reinstalling, both through the client, both through steam or original site, and both on SSD and on HDD.
      - Changing graphics from highest to lowest and some options in between.
      - Rebooting of course
      - Updating drivers for GPU and windows (both were up to date)

      My specs are:

      Processor: AMD Ryzen 7 3700X 8-Core Processor
      Video Card: NVIDIA GeForce GTX 1660 SUPER
      RAM: 32 GB
      Operating System: Windows 10

      Latest DxDiag and output are attached.

      I would really appreciate any help. Thanks.
      Files
      • DxDiag.txt

        (113.26 kB, downloaded 8 times, last: )
      • output_log.txt

        (1.37 kB, downloaded 5 times, last: )
    • New

      Samsterdam wrote:

      Hi all,

      I have googled and searched the forums and have seen this problem described once or twice but never a solution. Hopefully someone can help.
      I installed AO for the first time today, but every time I start the game, after approximately 1 min the game freezes on me. The music continues but all else is frozen. Before the freeze it runs smoothly.
      I've let it sit for 10 min but it doesn't unfreeze.

      What I have tried:
      - reinstalling, both through the client, both through steam or original site, and both on SSD and on HDD.
      - Changing graphics from highest to lowest and some options in between.
      - Rebooting of course
      - Updating drivers for GPU and windows (both were up to date)

      My specs are:

      Processor: AMD Ryzen 7 3700X 8-Core Processor
      Video Card: NVIDIA GeForce GTX 1660 SUPER
      RAM: 32 GB
      Operating System: Windows 10

      Latest DxDiag and output are attached.

      I would really appreciate any help. Thanks.
      Me two!

      I installed AO today and had the same issue. I tried all the same (reinstall, change graphics, reboot, etc).

      My Specs are:

      OS: MacBook Pro (13")
      Processor: 2,3 GHz Intel Core i5
      RAM: 10 GB 1333 MHz DDR3
      Video: Intel HD Graphics 3000 512 MB
      Java 1.8
      OpenGL 3.3

      I would really appreciate any help too. Tks