Please use this thread to report:
Please provide us with the following information:
If you are experiencing any abnormally high ping and connection issues in the game, please head over to High Ping & Connection Issue Reports and fill out the attached webform with the requested data, so that our devs can better investigate into the problem.
- General server issues
- Black Screen when zoning or logging into the game
- Error Message when trying to login
Please provide us with the following information:
- Character name
- In-game location (ie. which zone you were in and/or zoning to when experiencing the issue)
- Are you stuck on the connecting screen, character selection screen or login screen?
If you are experiencing any abnormally high ping and connection issues in the game, please head over to High Ping & Connection Issue Reports and fill out the attached webform with the requested data, so that our devs can better investigate into the problem.
