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Hello Adventurers, As you all know, we have been working hard in our fight against cheaters, and wanted to keep you informed of our progress. Although we have removed many accounts involved in fraudulent activity, we are constantly monitoring and improving our processes while looking for further technical solutions. Your reports on suspected cheaters (bots, speed-hackers, scripters, macroers, and so on) are very helpful and massively appreciated. We are happy to inform the community that in our …

Quote from St0neFac3: “Quote from Talion: “Quote from St0neFac3: “Also would be nice if u fix this problem: game crashes for mobile players whenever they enter Knightfall Abbey dungeon… ” Hello,What exact device are you experiencing these issues with? -Talion ” I'm using Iphone 7 ” If you use a standard iPhone 7, you're running a device with 2 GB of RAM, which is below the minimum off 3GB (and half of the 4+GB recommended). -Talion

Quote from St0neFac3: “Also would be nice if u fix this problem: game crashes for mobile players whenever they enter Knightfall Abbey dungeon… ” Hello, What exact device are you experiencing these issues with? -Talion

Hello Everyone, We have recently adjusted the amount of Gold that accounts can exchange on the player-driven Gold market before they have to go through a verification process with customer support. You can read all about the limitations and the verification process on this informational page. Important to note is that you only need to go through this process once for an account. Best, Talion

Hello Adventurers, Last week, we reported that as a result of technical measures and increased staff, speed-hacking reports have significantly declined, and therefore we have been focusing more of our resources on eliminating accounts that have gained unfair advantages in other ways, e.g. botting. Cheaters, of course, are nothing new, and prior to our announcement on speed-hacking and spending more resources on these issues, we were not idle on this matter either. Which is why we can happily rep…

Moin, Danke für den Report, ist bekannt. Siehe Known Issues. Knightfall Patch Wird mit Hotfix 2 gepatcht. Gibt noch kein genaues Datum dafür. -Talion

The Softpatch is now rolled out and both servers are back online. -Talion

Hello Everyone, With the Knightfall Release today, a bug snuck in, which made us disable access to the Avalonian Roads in the game temporarily (see here for more details). At 18:30 UTC, we will take down both, Albion East and Albion West, to apply a softpatch to at least limit the severity of the issue. The Roads of Avalon will be opened again after the server comes back, but in turn, the Journey Back Ability will be disabled within the Roads of Avalon only. Unfortunately, there is no other way …

Hello everyone, We wanted to update you on the speed-hacking situation once again, as we have continued to work hard on this issue, and have not stopped or slowed in our attempts to remove those who use or benefit from game exploits. As you may remember from our first update, we banned approximately 6,500 accounts in one week after adding to our team and implementing new technological solutions. With these improvements, as well as further detection and prevention methods, we have seen a decrease…

Quote from CDEEK5: “Is there any update on if the players affected will get some sort of compensation or gold back as many (including me ) paid a lot of real money for founders stuff and it's literally been robbed from us? ” Reach out to my colleagues at support@albiononline.com // albiononline.com/profile/support with all the information on your case(s) that you have. Not going to make any promises there, but it definitely won't hurt reaching out. -Talion

Hello everyone, It’s been just over a week since we made an announcement on the speed-hacking situation and we wanted to keep you updated on our progress. We’ve been working very hard to remedy the situation, and are happy to say that because of your efforts in reporting and being vigilant in sending videos, emails and other documentation, as well as the help of additional staff and technical measures, we have identified and banned approximately 6,500 accounts that have been speedhacking or bott…

Hello, If I remember correctly, the message you get says "up to". Usually it's much less than that. -Talion

Hola, unabhängig von allen möglichen Diskussionen über Toxizität und was möglicherweise tolerabel ist und was nicht - bitte im Zweifel immer reporten. -Talion

Halo semuanya, Seperti yang mungkin telah kalian rasakan, Albion Timur mengalami beberapa kali gangguan server sejak Jumat, 24 Maret. Kami telah meneliti situasinya dan dengan optimis melihat bahwa kondisinya telah membaik serta Albion Timur akan tetap online. Akan tetapi, kami terus menyelidiki masalah yang mendasar dan memantau kondisi server dengan hati-hati. Karena masalah tersebut nampaknya cukup kompleks, mungkin dibutuhkan waktu sampai kami yakin telah mengatasi sepenuhnya. Jadi, untuk sa…

皆さん、こんにちは。 おそらく多くの方が気づいていると思いますが、3月24日（金曜日）以降、アルビオンイーストではサーバーのクラッシュが数多く発生しています。私たちはこの問題を調査し、状況を改善した上で、サーバーがオンライン状態を保つことを慎重に楽観しています。 ただし、根本的な問題を調査し続きながら、サーバーの状態を注意深く監視しています。問題がかなり複雑であるため、完全に対処するまでには時間がかかる場合があります。安定性を向上させるために一部の対策は講じましたが、まだ完全に保証することはできません。 これらのクラッシュが非常に迷惑であったことを理解し、お詫び申し上げます。ある程度の補償として、アルビオンイーストのすべてのキャラクターに1日の無料プレミアムが付与されます。 私たちは、この問題をできるだけ早く解決するために最善を尽くします。 敬具、 Talion

안녕하세요 여러분, 아마 여러분도 대부분 알고 계시겠지만, 3월 24일 금요일 이후 알비온 동부 서버에는 여러 차례 서버 장애가 발생했습니다. 상황을 조사해보았으며 현재는 개선을 마쳐, 조심스럽게 낙관해보자면 알비온 동부 서버가 온라인 상태를 유지할 수 있을 것으로 보입니다. 하지만 문제의 근본적인 원인을 조사하고 서버 상태를 주의 깊게 모니터링하고 있습니다. 해당 문제는 상당히 복잡할 것으로 보이며, 완전히 해결되기까지는 시간이 다소 소요될 수 있습니다. 그에 따라 안정성을 향상시키기 위한 몇 가지 조치를 취했지만, 아직 완전히 보장되지는 않는 상태입니다. 그렇다고 해도 이러한 서버 장애가 여러분에게 매우 성가신 일이라는 것은 이해하고 있으며, 이로 인해 불편을 끼쳐드려 죄송합니다. 그에 대한 보상으로 알비온 동부 서버의 모든 캐릭터에게 무료로 프리미엄 1일이 지급됩니다. 더 많은 내용이 파악되는 대로 계속해서 공지해드릴 예정이며, 가능한 빨리 해당 문제를 해결하기 위해 최선을 다…

大家好， 許多玩家可能已經注意到，「Albion East」伺服器自3月24日（五）以來發生了多次崩潰。我們已經調查了這種情況，並審慎樂觀的認為情況已經有所改善，足以維持「Albion East」穩定上線。儘管如此，我們仍在調查問題的根本肇因，並仔細地監控伺服器的狀態。由於表面之下的問題似乎相當複雜，這個過程可能需要一些時間。雖然我們已採取一些措施來提高穩定性，但我們尚無法完全保證這一點。 我們知道這種打擾您遊戲體驗的意外非常惱人，並為此帶來的不便致上萬分歉意。作為補償，「Albion East」伺服器上的每個遊戲角色都將免費獲得一天的高級會員。 一旦有更多資訊可以與您分享時，我們會立即公告，並保證會盡最大努力解決這個問題。 此致， Talion

大家好， 许多玩家可能已经注意到，Albion East 服务器自3月24日（五）以来发生了多次崩溃。我们已经调查了这种情况，并审慎乐观的认为情况已经有所改善，足以维持 Albion East 稳定在线。目前，我们仍在调查问题的根本肇因，同时仔细地监控服务器的状态。由于表面之下的问题似乎相当复杂，这个过程可能需要一些时间。虽然我们已采取一些措施来提高稳定性，但我们尚无法完全保证这一点。 我们知道这种打扰您游戏体验的意外非常恼人，并为此带来的不便致上万分歉意。作为补偿， Albion East 服务器上的每个游戏角色都将免费获得一天的尊享特权。 一旦有更多信息可以与您分享时，我们会立即公告，并保证会尽最大努力解决这个问题。 此致， Talion

Hello everyone, As most of you have likely noticed, Albion East has suffered from a number of server crashes since Friday, March 24. We have looked into the situation and are now cautiously optimistic that things have improved and that Albion East will stay online. Nevertheless, we are continuing to investigate the underlying issue and monitor the status of the server carefully. As the issue appears to be quite complex, it may take some time until we are satisfied that we have fully addressed it…

Reminder that this will happen in an hour. -Talion.