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Redirected to the feedback and suggestions section so the gamedesigners can have a look. Cheers

Hey there, do you have a date and an exact time stamp (ingame/UTC) ? Maybe I can find something in the database. Additionally, can you send us your player.log? Start your launcher, click on Settings on the left and then on "Game logs". A folder will open up in which you will find the file called "player" (log is the filetype). Cheers

Hey there, do you have autorespec enabled?

Double report

Hey there, did you try to uninstall and reinstall the game? If the issue still persists afterwards, can you send us your launcher and player log? Start your launcher, click on Settings. Then click on the "Launcher Logs" button which opens a folder where you should find a text file called "launcher" (log is the filetype) Same goes for the player log: Open your launcher, click on Settings and then on the launcher logs button which will open a folder where you will find the player.log Cheers

Hey there, did you try to uninstall and reinstall the game? If the issue still persists afterwards, can you send us your launcher and player log? Start your launcher, click on Settings. Then click on the "Launcher Logs" button which opens a folder where you should find a text file called "launcher" (log is the filetype) Same goes for the player log: Open your launcher, click on Settings and then on the launcher logs button which will open a folder where you will find the player.log Cheers

I can only tell you to wait, your logs are saved and even if this would take weeks, support team will be able to see what happened and will come back to you.

Hey there, as far as I know, your nickname is linked to your account, so you can only create a new character on your old account with that same nickname. Cheers

Hey there, can you please share a video of this behavior, preferable in english and in good quality?

I forwarded this to the Coders to have a look at.

Hola, No puedo reproducir este problema. ¿En qué dispositivo estás jugando y qué mando estás utilizando exactamente? ¿Podrías compartir un vídeo del problema y capturas de pantalla de la configuración? Saludos

You can simply select the server you want to play on in the login and/or the character selection screen on the top right corner (see screenshot).

Nevermind I think I found you anyway. I can see several lagspikes that are logged for your characters (3000ms+) - so my bet is, this is happening because of connection issues.

The title says "Bug when someone stun me" - what exactly is the name of your ingame character, the image quality is rather poor and on which server did it happen at what time and date?

Hey there, did you check your settings? (See attached screenshot) Cheers

Hey there, this is not a (ping) bug, it is simply a connection issue. You can fill out this form so our devs can have a look at it: docs.google.com/forms/d/e/1FAI…3HiobuJhXaxTsAFA/viewform Cheers

Hey there, this will be fixed in the next patch which will be released soon.

Hey there, this will be fixed in the next patch which will be released soon.

Hey there, wiki.albiononline.com/wiki/Laborer Cheers

I cannot see anything suspicious or even errorlogs in the database for you - what you can do is fill out the form so the devs can have a look: docs.google.com/forms/d/e/1FAI…3HiobuJhXaxTsAFA/viewform What we can see in general: Certain countries do not have the best internet / service providers and so players from these regions are facing issues more often